Hear from our franchisees
Read our franchisee testimonials to find out more about partnering with Welpol Contract Cleaning
Spandan
Hands-on Franchisee
Choosing to partner with Welpol Contract Cleaning to launch my commercial cleaning company, Sollace UK Limited, has been one of the best business decisions I have made.
As a young 23-year-old entrepreneur, I wanted to build a strong, service-based business in the commercial cleaning sector. I specifically searched for a franchise model so I could learn and scale under a recognized umbrella without making costly mistakes along the way.
From the start, Welpol stood out from every other franchisor I researched. Unlike traditional franchises that impose heavy, fixed management fees regardless of your earnings - placing undue financial stress on new business owners - Well Polished operates with complete fairness, transparency, and a reasonable 8% of the turnover as management fee. Beyond offering their established name and logo, they truly act as an active partner in your growth by helping drive sales and supporting guaranteed turnover.
What makes Welpol exceptional is that they treat you as part of their team rather than just another client. They go above and beyond to ensure our limited company remains compliant with UK regulations and operates smoothly. Their dedicated support team is always accessible via email, phone, or text, taking the time to answer every query - no matter how minor - and explaining the logic behind decisions so we gain complete confidence as operators.
Furthermore, their continuous investment in technology, human resource development, and operational tools allows us as franchisees to focus on what matters most: delivering outstanding service to our clients. They actively listen to our perspective, value our input on quotes and project details, and provide tailored guidance every step of the way.
In under a year of trading, Sollace UK Limited reached a monthly gross turnover of over £6,500 (ex. VAT) within just 6 months. Welpol doesn't just help you run a franchise; they empower you to set new standards and trends in the cleaning industry. I am incredibly grateful for their ongoing mentorship, support, and partnership."
Launch Date: January 26
Location: Cardiff + 20 miles
Cleaning Experience: None
Chris
Management Franchisee
Launch Date: May 26
Location: Derby + 50 miles
Cleaning Experience: None
Since purchasing my franchise with Welpol, I have been extremely impressed with the systems, processes and support that are already in place to help me successfully operate and grow my business.
The initial training was comprehensive and gave me the knowledge and confidence needed to meet prospective customers face-to-face, understand employment strategies and legal requirements, manage the financial and bookkeeping aspects of the business, and most importantly, understand what it takes to consistently deliver a first-class service to customers.
What has particularly impressed me is that the training is backed up by proven working processes, ISO 9001 certification and ongoing support from Head Office. There is a wealth of experience available across customer service, lead generation, sales, contracts and legalities, financial management and general business development. Knowing that expert advice is only ever a phone call away gives you a great deal of confidence when running your business.
The IT infrastructure is another major benefit. The systems are straightforward and easy to use, allowing me to manage virtually every aspect of my business on the go, even directly from my mobile phone.
For me, Welpol provides the right balance between having the freedom and responsibility of running your own business and having the systems, expertise and support of an established organisation behind you.
This really is what a franchise should look like
Adel & Wendy
Management Franchisee
Launch Date: January 26
Location: Stockport + 20 miles
Cleaning Experience: None
Partnering with Welpol Contract Cleaning to launch our commercial cleaning business has proved to be one of the best decisions we've made. We knew we wanted a franchise model which would enable us to learn the ropes under a trusted name and support structure and it was the strong Welpol brand, consistent growth over a sustained number of years and a genuinely relatable company ethos that initially appealed to us.
Digging a little deeper, we quickly learnt that Welpol’s success and growth was based on solid foundations and their fairly priced Initial franchise purchase fee, revenue linked royalties (as opposed to fixed fees irrespective of revenue) and their (unique) guaranteed income model that made the process of choosing a franchise to invest with a very straightforward decision indeed.
We are now several months into our franchise journey, and it is evident how well the whole Welpol business is run. The systems and operating procedures are clear, well documented and updated/improved upon regularly removing much of the stress and uncertainty that launching, managing and scaling your own business usually creates. The training and onboarding were excellent too - everything was explained clearly, and we have been given the knowledge, tools and confidence to get started, along with continual guidance and support.
If the above mentioned features were not enough, what really sets Welpol apart for us, is how we have been made to feel genuinely supported and part of the family, not just another faceless franchisee. The support team is always friendly, knowledgeable and timely in their responses while the many uniquely personal touches, for example, the annual awards evening which brings everyone together to meet and share their experiences, the monthly video updates and performance incentives (to name just a few) are testament to an extremely impressive and well run business.
We could not be happier with our decision to join the Welpol Family.
Manas
Management Franchisee
Launch Date: January 26
Location: Wolverhampton + 50 miles
Cleaning Experience: None
Since joining Welpol, I’ve been really impressed by both the business model and, more importantly, the people behind it. The whole team has been incredibly supportive, approachable and proactive, often going above and beyond whenever I’ve needed advice or help with growing the business.
What has stood out most is how personally involved and invested the directors are in helping franchisees succeed.
The training, mentoring and ongoing support have been excellent, and I’ve always felt that head office is genuinely working alongside me rather than simply managing the franchise from a distance.
My business has continued to grow, and overall Welpol has delivered everything I would hope for from a franchisor.